Product 02

New Pallets

In short

We build new pallets when reuse genuinely will not serve — automated systems with tight tolerances, clean-room and pharmaceutical applications, heavy point loads, or a footprint that simply does not exist in the recovered market. New builds are made to a written spec, on a fixed jig, with a documented fastener schedule and a calculated load rating.

Quote: New Pallets

Send the details and a named person at the Evendale yard replies within one business day with pricing, freight and a piece count — in writing.

We reply by email only — no marketing list.

US or Canada, 10 digits — format as (513) 555-0142.

US ZIP like 45241, or Canadian like K1A 0B1.

Required fields are marked *. Your details go to our Evendale team and nowhere else — see the privacy policy.

Two short stacks of new heat-treated block pallets standing on the concrete outside a roller door, with the yard behind.
New block pallets outside the kiln door. Nothing ships for export until the treatment record is filed against the order.
Looking into a loaded trailer stacked with new EPAL and EUR-stamped Euro block pallets, banded and strapped in rows.
A trailer of EPAL block pallets loaded two-across. Every unit stamped, banded and counted before the doors close.

When new is the correct answer

We sell recycled pallets for a living and we will still tell you when a new build is right. Specifying recycled into the wrong application costs more in damage and downtime than the saving is worth.

  • Automated storage and retrieval systems with dimensional tolerance requirements tighter than ±1/4 inch
  • Pharmaceutical, clean-room, medical device and some cosmetics applications where provenance documentation is required
  • Point loads above about 4,000 lb concentrated over a small footprint
  • Export lanes where the pallet will never return and a documented treatment chain is required
  • Uniform-appearance retail displays where the pallet is customer-facing
  • Footprints with no recovered supply — genuinely odd dimensions with no aftermarket

Species selection

SpeciesWeight (48x40)StrengthCostBest for
Mixed hardwood (oak, maple, poplar)45–55 lbHighestHigherHeavy loads, racking, multi-trip service
Southern yellow pine35–42 lbHigh for a softwoodModerateGeneral distribution, export, good strength-to-weight
Spruce / fir / mixed softwood30–38 lbModerateLowestLight loads, one-way shipping, air freight where weight is billed
Combination build38–48 lbTunedModerateHardwood stringers with softwood deck — a frequent sweet spot

Making a new pallet responsibly

A new pallet is not automatically an environmental failure. The failure is a new pallet used once and discarded. We source lumber from regional mills inside a 300-mile radius, we design for repairability rather than minimum cost, and every new pallet we sell is enrolled by default in our retrieval program so it comes back to us at end of first life rather than ending up behind somebody's building.

300 mimaximum sourcing radius for new lumber
4–7expected trips before first repair on a hardwood build
100%of new pallets sold are eligible for free retrieval

A full build specification sheet

This is the document we issue before a new build goes to a jig. Reproduced in full so you can see what a specification ought to contain — and so you can ask another supplier for the same fields.

FieldExample entry
Spec numberPR-CB-2141
Footprint48.0 × 40.0 in, stringers on the 48-in axis
Overall height5.75 in ± 1/8 in
Construction3-stringer, double-notched, four-way partial entry
Stringer section1.5 × 3.5 in nominal, mixed hardwood, 15% MC max
Notch9.0 in wide × 1.5 in deep, 2 per outer stringer
Top deck7 boards; lead 5.5 in, interior 3.5 in; 0.625 in thick
Bottom deck5 boards, 3.5 in, 0.625 in thick, chamfered leading edges
Maximum deck gap3.5 in
Fastener, deck to stringerHelically threaded hardened, 2.25 in; 2 per crossing, 3 on lead boards
Fastener placement ruleNo fastener within 0.75 in of a board end; staggered across stringer width
Calculated static5,000 lb
Calculated dynamic2,500 lb
Calculated racked2,000 lb; derate 25% beyond 90 days
TreatmentHT per ISPM-15 if export — adds 5–7 days for kiln scheduling
MarkingIPPC mark, two opposite sides, where treated
Tolerance± 1/4 in footprint; ± 1/8 in height if automation-sorted
Lot documentationBuild date, jig number, species mix, grade

Choosing species by application, not by habit

ApplicationRecommendedWhyWhat people usually specify
Racked multi-trip, heavy loadMixed hardwood, 4 stringersBending strength and fastener retentionHardwood, 3 stringers — under-built
Air freightSpruce/fir or slip sheetsBilled by weight; every pound displaces revenue productHardwood — expensive in freight terms
One-way ocean exportSouthern yellow pineStrong for its weight; never coming backHardwood — paying for trips that will not happen
General domestic distributionHardwood stringers, softwood deckDurability where it matters, weight saved where it does notAll-hardwood — the combination build is rarely asked for
Automation and AS/RSNine-block, jig-builtDimensional consistency and consistent openingsPremium-grade stringer — the wrong variable
Manual handling sitesSoftwood or combinationA 35 lb pallet against 52 lb is a real ergonomic differenceHardwood, by default
Cold chain, frozenHardwood, 4 stringers, tight-laid lead boardsImpact resistance; cold makes wood brittleStandard build, then surprise at breakage
Machinery and point loadsSolid deck, 6 runners, engineeredLoad concentrates on contact points, not evenlyA standard pallet with blocking

The fourth row deserves more attention than it gets. Hardwood stringers with a softwood deck is close to optimal for a lot of general distribution — the stringers carry the bending load and take the fork abuse, the deck carries compression and holds nails perfectly well, and the result is meaningfully lighter than an all-hardwood build with most of the durability. We quote it when asked and we are rarely asked.

Why every new pallet we sell is enrolled in retrieval

A new pallet is not automatically an environmental failure. The failure is a new pallet used once and discarded. Every new build we sell is enrolled by default in our free retrieval programme, which means it comes back to us at end of first life rather than ending up behind somebody's building — and it means the embodied carbon of making it gets spread across four to seven trips instead of one.

300 mimaximum sourcing radius for new lumber
11.4 kgCO₂e of manufacture avoided each time reuse replaces a new build
100%of new pallets sold enrolled in free retrieval

We also design new builds for repairability rather than for minimum cost, which is a genuine trade-off: a slightly heavier fastener schedule and a board thickness that survives being pried once costs marginally more to build and roughly doubles the number of repair cycles the unit will accept. Over a service life that is not a close decision, but it is one most new-build suppliers make the other way because they are measured on unit price.

Common questions

How much more do new pallets cost than recycled?
Typically 1.8 to 2.5 times the equivalent recycled unit, driven mostly by lumber market prices. The gap is narrowest on odd sizes where recovered supply is thin.
Are new pallets stronger?
Not necessarily. A new softwood pallet is often weaker than a recycled hardwood one. Strength comes from species, dimension and construction, not from age.
Do new pallets need heat treatment for domestic use?
No. ISPM-15 applies to international shipments of solid wood packaging. Domestic freight within the United States has no such requirement.
Can I order a small quantity?
Production minimum is 25 units. Below that, a custom recycled build or a remanufactured unit is usually a better answer, and we will say so.